"WE STAND BEHIND OUR PRODUCT 100%, AND YOU CAN BUY IN TOTAL CONFIDENCE WITH OUR "RETURN & EXCHANGE POLICY"
UPPER Home branded products are warranted to the original owner against manufacturing defects in materials and workmanship for the lifetime of the product.
If a UPPER Home branded product covered by this warranty fails due to a manufacturing defect we will repair the product, without charge, or replace it, at our discretion. Only original, unaltered and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use.
For warranty evaluation, your product must be returned directly to UPPER Home, contact us via email for further instruction. All shipping to UPPER Home must be pre-paid and insured. UPPER Home cannot be liable for lost in-bound packages. New York State law requires that products accepted for repair be clean. Charges will be assessed if cleaning is necessary or product may be returned to you if it cannot be adequately cleaned.
This warranty is available in the United States and Canada.
This warranty gives you specific legal rights; you may have other rights, which vary from state to state.